Global Visa Service (GVS) BD
Effective date: 21 October 2026
Last updated: 21 October 2026
1. Introduction
Global Visa Service (“GVS”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit our website, submit an enquiry, use our eligibility-check form or communicate with us.
This policy is intended to be read alongside our Terms of Service, Cookie Policy and other applicable notices. Our handling of personal information is subject to applicable laws of Bangladesh, including the Personal Data Protection Act, 2026, and any applicable rules or requirements.
2. Information We Collect
Depending on the service you request, we may collect:
- Contact information: name, telephone number, email address and preferred contact method.
- Enquiry information: intended destination, purpose of travel, planned travel date, number of travellers and country of residence.
- Readiness information: whether your passport is expected to remain valid for at least six months, whether you have previously experienced a visa refusal, and information you voluntarily provide about your circumstances.
- Communication and case information: messages, correspondence, enquiry reference numbers, service status, staff notes and records needed to manage your enquiry.
- Technical information: limited website and device information, such as browser details, access logs, referral source and cookie or analytics data where applicable.
Please do not submit passport copies, bank statements, financial credentials or other sensitive documents through the public enquiry form. If further documents are required, we will explain the appropriate method for providing them.
3. How We Use Your Information
We may use your information to:
- Receive, identify and manage your enquiry.
- Review the service you are requesting and determine whether GVS may be able to assist.
- Contact you to clarify information or explain possible next steps.
- Prepare and manage quotations, engagements and case records where applicable.
- Coordinate services with authorised professional advisers or relevant service partners when necessary and appropriately authorised.
- Maintain website security, prevent misuse, resolve technical problems and improve our services.
- Maintain business records and comply with applicable legal obligations.
- Send optional service updates or marketing communications where you have given the required consent.
A free eligibility check is an initial information-gathering and review process. It is not an official visa assessment, a guarantee of eligibility or a promise that a visa will be granted.
4. Consent and Your Choices
When you submit an enquiry, we ask for your agreement to use the information you provide to respond to and manage that enquiry, as explained in this policy.
Marketing consent is separate and optional. You can decline marketing communications without preventing us from responding to your enquiry.
Where consent is the applicable basis for processing, you may withdraw it by contacting us. Withdrawal does not invalidate processing already lawfully carried out, and it may not prevent processing that is otherwise required or permitted by law.
5. Cookies and Analytics
Our website may use essential technical functions, cookies and similar technologies to operate correctly, remember preferences, protect the site and understand website usage.
Where applicable, optional analytics or marketing technologies will be used according to the choices you make through the website’s cookie controls and the requirements of applicable law.
You can also manage cookies through your browser settings. Blocking certain cookies may affect some website features.
6. Sharing Information
We do not sell personal information to third parties.
Where necessary and lawful, we may share relevant information with:
- Our authorised employees and case-handling personnel.
- Website hosting, technical support, communications and case-management providers.
- Automation or customer-management providers used to process enquiries under appropriate safeguards.
- Professional advisers, licensed immigration or recruitment providers, translators or other service partners involved in a service you request, where applicable and appropriately authorised.
- Public authorities, regulators, courts or law-enforcement bodies where required by law or valid legal process.
We aim to share only information reasonably necessary for the relevant purpose. We will not represent an organisation as an authorised partner unless that relationship has been verified.
7. International Transfers
Some technology providers or professional service partners may process information outside Bangladesh. Where personal information is transferred internationally, GVS will assess the applicable legal requirements and implement any required consent, contractual or other safeguards before making the transfer.
We will not assume that a provider’s location or reputation alone makes an international transfer lawful.
8. Data Security
We will take reasonable technical and organisational measures appropriate to the information handled, including access controls, secure account practices, appropriate provider selection and limiting access to personnel who need the information for their work.
No website, email service or electronic transmission can be guaranteed completely secure. Please do not send passwords, payment-card security codes or unnecessary sensitive documents through ordinary messages.
If we become aware of a personal-data incident, we will assess it and take the steps required by applicable law.
9. How Long We Keep Information
We retain enquiry and case information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, recordkeeping, dispute handling and legal obligations.
Retention periods may differ depending on whether an enquiry proceeds to a paid engagement, the nature of the case and applicable legal requirements. When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to lawful retention requirements.
10. Your Privacy Rights
Subject to applicable law, you may be entitled to request access to personal information concerning you, correction of inaccurate information, deletion or restriction of processing, withdrawal of consent, or information about relevant disclosures.
You may also have the right to raise an objection or lodge a complaint with the competent authority where the law provides for it.
To make a request, contact GVS using the contact details published on our website. We may need to verify your identity and clarify the request before acting. We will respond in accordance with applicable legal requirements.
11. Children
Our website and services are not intended to invite children to submit personal information independently without appropriate involvement of a parent, guardian or other legally authorised person where required. If information about a child is needed for a family or travel enquiry, please contact us so that we can explain the appropriate process.
12. Third-Party Websites
Our website may contain links to government, embassy, immigration authority, payment-provider or other third-party websites. Those websites operate under their own privacy practices and terms. GVS does not control their privacy policies or security, and you should review their notices before providing information to them.
13. Changes to This Policy
We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this page with its updated date. Where required, we will obtain fresh consent or provide additional notice before making a material change to how information is used.
14. Contact Us
For privacy questions, access or correction requests, or concerns about how your information is handled, contact GVS using the official contact details displayed on our website’s Contact page.