No-guarantee statement

Only the embassy, consulate or immigration authority of the destination country decides whether to issue a visa. We do not guarantee any outcome, any processing time or any appointment date, and nobody can honestly do so.

Visa consultation between an adviser and a client

We are independent. We are not part of, or approved by, any embassy, government or visa application centre, and we cannot influence their decisions.

Our fees pay for our preparation and review work. They are not refunded because a visa is refused, except as set out in our refund policy.